Customer Relationship Management

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SAP

Mehr Effizienz im Partnerbeziehungsmanagement weltweit
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Sandoz

Weltweite Standardisierung des Customer Relationship Managements mit Siebel ePharma
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Thomas Cook

Beschwerden sind nicht zu vermeiden, aber man muss mit ihnen professionell umgehen.
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Yutong Focuses on Customer Transformation as Key to Success

Capgemini helps bus manufacturer provide high-quality customer service in China
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Chico’s Empowers Retail Business with SAP

Capgemini collaborates with Chico’s to implement and integrate SAP Retail with legacy systems for its Soma brand of stores
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Office National de l’Electricité

Capgemini helps Office National de l’Electricité modernize its customer relationship management
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ING DIRECT

Capgemini in the UK and India, working for ING Direct, helps steer a complex integration program bringing many technology and business partners together
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London Borough of Haringey

Partnership between Haringey Council and Capgemini delivers e-Government strategy and effective CRM
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Assurant Health

Assurant Health Creates a Platform for Growth with EASE
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O2 Ireland

Using Customer Data to Increase Revenues
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Mazda

The value of a common CRM strategy and platform can be seen in the example of Mazda Motor Europe
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NHS Wales

Capgemini partners with PA Consulting Group and Millar Hutchison on “My Health Online” for Welsh citizens.
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Czech Bank Česká spořitelna Wins Awards

Capgemini helps the bank deploy a client-focused strategy via eight building blocks
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Association of Train Operating Companies

Successful collaboration between Capgemini, HP and IBM together with almost 40 other stakeholders, delivers modern reservations system for fastest growing rail industry in Europe
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Cheese Company

Capgemini worked with a European cheese company to implement an SAP CRM Trade Promotion Management solution that has resulted in efficiency gains and more effective evaluation of promotions
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Councils Online

The vision of a new business solution for local government operations turns to reality
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KeyCorp

Deploying a single enterprise-wide Siebel-based platform with Capgemini’s help
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London Borough of Croydon

Meeting e-Government targets by significantly improving customer services
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AXA

On-Shore/Off-Shore Team Delivers CRM Success at AXA Non Life Japan
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